FAQ

What We Offer?

we offer the World class lingerie products with many offer in all over India. We have different types of products like lingerie, bra, panty, western dress.

We are selling lingerie in our online as well as offline Lingerie Store. Here You Can Purchase Best Quality And Branded Product which includes Bra, Panty, G String, Babydoll, Micro Bikini, Knickers, Men’s Lingerie, Beachwear for women. We Provide all Type of Lingerie For Woman, Such as Bra, Panty, and Thongs, Babydoll, Garter Belt, Body Stocking, Teddies, Bodysuit, Push Up Bra, Club Wear, Leggings, and Jeggings, Sexy dresses cheap Etc.

Our products is made on great and body safe material. We ship all over India. We do also support COD(Cash On Delivery).  We Deliver A World Class Customer Service, We Do Not Give the Product Only To Our Customer, We give Our Word Also To Our Customer.

How To Place Your Order?

For any order to our lingerie store, you should follow the steps

STEP-1: First of all select the products

STEP-2: After select select on add to cart

STEP-3: Then click check out option

STEP-4: Then you should give to your billing details

STEP-5:After that you should choose payment method

STEP-6:At last continue to  place order 

How To Track Your Order?

After a successful order, your shipment will be shipped as per your requirement, after shipping the parcel you will get your tracking Id by Message and Email. Also, you can track your shipment in your website in your “My Account” section.

What Are The Payment Method Are Available?

We let our users choose from multiple payment modes in order to make payments without any confusion. Our users can pay through options like Cash on Delivery, Debit and Credit Card, Net Banking, NEFT, Paytm and also  PAYUMONEY (payumoney.com)

privacy: 

Your credit card/bank statement would not show our name: Even your credit card / bank account would show a transaction with the name of our company. Thelingerieworld.com would NEVER appear anywhere.

The merchant name on the card/bank statement will either show our payments processing partner name i.e. Instamojo or it will show our parent companies name i.e Thelingerieworld.com

What Shipping Method Are Available?

There is two types of shipping method we use, One is normal delivery, and another one is urgent delivery. Normal delivery will take 3 to 4 day for delivery, and urgent delivery will take 24 to 48 hours for delivery. Normal delivery is eligible for Cash On Delivery and Online Payment, but Urgent delivery is only eligible against Online Payment. 

In case I return the products, will the all payment be credited back?

Any shipping OR COD fees charged against the order will not be refunded back.

Can I do both return and exchange on my order?

Yes, you can return and exchange products in your order.

What is your return/exchange policy

Cancellation Policy

We make every effort to fulfill all the orders placed. However, please note that there may be certain orders that we are unable to process and must cancel. The reasons include limitations on quantities available for purchase, inaccuracies or errors in product, pricing and stock information, or problems identified by our credit and fraud avoidance department.

Our Customer Service Team will communicate to you if all or any portion of your order is cancelled. If your order is cancelled after your credit card has been charged, the said amount will be reversed back in your Card Account.

Cancellation by the Customer

Please contact our Customer Service in case you wish to cancel the Order. On receipt of the cancellation notice, we shall cancel the order and refund the entire amount (less any transaction charges or banking charges that might have been incurred by us) if the order has not been processed by us. We will not be able to cancel orders that have already been processed or shipped out by us. In some cases this can happen in an hour after you place the order.

Refunds

We will refund the money in the same mode as the payment was made. If the payment was by Credit Card or Net-Banking, we will refund in your Credit Card or Net-Banking account. If the payment mode was Cash On Delivery (COD), we will refund the money in Your Bank Account, In that Case you need to provide you Bank A/c Details.

Typically refunds take 3-5 Business days to get reflected in Bank Account. In some cases, credit card issuing banks may take longer to reflect the credit posted on the card.

Please feel free to mail us at sales@thelingerieworld.com if you have any questions on our Cancellation Policy.

Do I Need A Acount To Place A Order?

No we don’t require any account to place an Order. But it’s recommended creating an account for check your order history further.

How Long Will it To Get My Package?

Usually, every shipment is ship same day if the order made within 3 PM, and the parcel will deliver within 3 to 4 days If Normal delivery and 24 to 48 hours if urgent delivery. if any order made after 3 PM then that Order will be ship next day(Except Sunday)

Is There Any COD Charges For Any Order

Yes, COD charges is mandatory for any order.

Can I exchange a product for a different product?

Products can be exchanged only for a different size of the same product. If you want to exchange for a new product, you can return the product and place a new order.

Why Thelingerieworld is best?

Thelingerieworld.com is Indian Best Online lingerie Shop. Thelingerieworld is India’s first lingerie shop online and largest lingerie wellness shopping destination for all lingerie dress.  

We are selling lingerie in our online as well as offline Lingerie Store. Here You Can Purchase Best Quality And Branded Product which includes Bra, Panty, G String, Babydoll, Micro Bikini, Knickers, Men’s Lingerie, Beachwear for women. We Provide all Type of Lingerie For Woman, Such as Bra, Panty, and Thongs, Babydoll, Garter Belt, Body Stocking, Teddies, Bodysuit, Push Up Bra, Club Wear, Leggings, and Jeggings, Sexy dresses cheap Etc.

Our products is made on great and body safe material. We ship all over India. We do also support COD(Cash On Delivery).  We Deliver A World Class Customer Service, We Do Not Give the Product Only To Our Customer, We give Our Word Also To Our Customer.